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Customer Satisfaction Department In order to ensure ongoing customer satisfaction with Customer Service, Claims, Policy Issue, and Underwriting personnel and procedures, telephone surveys are conducted with many clients approximately two weeks following completion of service. Any complaints are followed up on immediately and all suggestions are welcomed. The Customer Satisfaction Department ensures that the Customer always has a voice at UTG. If you have any suggestions for improvement or an issue you would like to discuss with management, please feel free to contact us at (800) 323-0050, or you may use the form below to provide feedback on a recent experience with our company.
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